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Jim Wells County Employment 
  • Position:   911 Coordinator / Addressing Agent

    Department:  Jim Wells County Judge

    Status: Non-Exempt

    Pay Scale:  Bi-weekly / Salary

    Closing Date:  Until Position Filled

    The 911 Coordinator / Addressing will be responsible for the maintenance, assignment, verification and error resolution of addresses inside the legal boundary lines of its county and jurisdiction. Additional functions include 911 Addressing Program, for maintaining the address database, preparing reports, and updating the necessary entities as to any changes.

    Essential Duties and Responsibilities

    • Responsible for assigning all new addresses in the unincorporated areas and work with cities inside ETJ. In addition, the addressing agent is to ensure the assigned addresses comply with the addressing standards and update the current database system.
    • Responsible for maintaining all data of the 911 system for your county. Update the Master Street Address Guide (MSAG) for any changes or additions through the database provider. Ensure that all data is transmitted on a timely basis to CBCOG to update the county's database provider. Moreover, the addressing agent is responsible for database error corrections and various other database resolution activities.
    • Address notification is maintained at the county level. Maintain the addressing notification database and ensure that all records are maintained in a systematic and uniform manner in a secure place.
    • MSAG changes and address notifications are verified and submitted to CBCOG (Coastal Bend Council of Governments). Submit a plant or map of any changes to street names, range, etc. to CBCOG before commissioner's court has approved a new subdivision or street.
    • Maintain contact with city officials for MSAG changes and other addressing needs.
    • Ensure that all new roads and street changes are named according to addressing standards. Work with developers, appraisal district office, and the commissioner's court in the naming and assigning of new streets and streets in new subdivisions to make certain the addressing standards are maintained.
    • Communicate with emergency service personnel regarding road name changes and address assignments.
    • Continue to coordinate the address notification with postal service, utility providers, and
    • Work with telephone companies and 1 or database providers to ensure that all addressing data is compatible with their records so that the correct addressing location information will be displayed at the PSAP.
    • Notify CBCOG of any addressing changes or addressing projects.
    • Work with CBCOG to correct any addressing issues, database and or mapping issues on timely basis.
    • Attendance to scheduled database addressing meeting is encouraged. During these meetings, addressing agents meet with their peers to plan projects and resolve issues.
    • Provide the CBCOG with a quarterly report on the addressing maintenance activities. Include the addressing log report and a list of new roads and new addresses. Submit the latest mapping layer for first week of every quarter via email digital form.
    • All issues with other providers and entities should be communicated to the CBCOG who will then work to resolve the issues.
    • Support and assist other related work as required by the Commissioners Court.


    Education and Experience Requirements

    • Associate Degree
    • Two years of related work experience dealing with the public is preferred.
    • Any equivalent combination of education, experience and training that provides the required knowledge, skills, and abilities.


    Knowledge, Skills, and Abilities Requirements

    • Knowledge of relevant laws, rules, and regulations.
    • Knowledge and understanding of general management functions.
    • Knowledge of various computer software programs such as Microsoft Word, Internet Explorer, email and / Information Management System or related case management systems.
    • Interpersonal skills required to handle sensitive and confidential situations consistently demonstrating poise, tact and diplomacy.
    • Customer service skills required to manage difficult customer situations and respond promptly to customers' needs.
    • Planning / organizing skills required to prioritize and plan work, use time efficiently and create realistic action plans.
    • Ability to adapt to changes in the work environment, manage competing demands and deal with changes, delays, or unexpected events.
    • Ability to establish and maintain effective working relationships with other County employees, officials and the general public.
    • Ability to speak clearly and persuasively and demonstrated group presentation skills.


    Essential Physical Demands

    • Daily sitting, stooping, walking, standing, bending, pulling, reaching, lifting, and moving items weighing up to 50 lbs.


    Send your job resume to:

    Office of County Judge
    Jim Wells County
    200 N. Almond St., Ste. 101
    Alice, Texas 78332

    Email your job resume to:

No Job Opening.

Jim Wells County is an Equal Opportunity Employer.  Jim Wells County does not discriminate on the basis of race, creed, color, national origin, gender, age or disability.

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